Privacy Policy

Effective Date: 16-01-2025

At traveldealsonline.ae, a unit of Golden Gateways Travel LLC ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our B2B portal (the "Website"). By accessing or using the Website, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

• Name, email address, phone number, and business details provided during registration.
• Payment information for processing transactions.

1.2 Non-Personal Information:

• IP addresses, browser type, device information, and usage data collected automatically through cookies and similar technologies.

1.3 Booking Information:

• Details about flights, hotels, and activities booked through the Website, including customer names and travel preferences.

2. How We Use Your Information

2.1 Service Delivery:

• Facilitate and manage bookings, process payments, and provide customer support.

2.2 Account Management:

• Maintain and secure your account, verify your identity, and communicate important updates.

2.3 Improvement and Analytics:

• Analyze Website usage and improve our services, offerings, and user experience.

2.4 Marketing:

• Send promotional materials and offers related to our services, provided you have opted in to receive such communications.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with: 3.1 Service Providers:

• Third-party vendors, including airlines, hotels, and activity operators, to process bookings and deliver services.

3.2 Payment Processors:

• Secure payment gateway providers to process transactions.

3.3 Legal Obligations:

• Authorities or third parties when required by law or to protect our legal rights.

3.4 Business Transfers:

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

4.1 Cookies: We use cookies to enhance your browsing experience, remember your preferences, and collect usage data.
4.2 Third-Party Analytics: We use analytics tools like Google Analytics to understand how users interact with the Website. These tools collect anonymized data.
You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no online platform is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

6.1 Access and Update:

• You may access and update your account information at any time through the Website.

6.2 Opt-Out:

• You may opt out of receiving promotional emails by clicking the "unsubscribe" link in the email or contacting us directly.

6.3 Data Deletion:

• Request the deletion of your personal data by contacting our support team at support@traveldealsonline.ae.

7. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing any information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the Website. Continued use of the Website signifies your acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Golden Gateways Travel LLC
Grosvenor Business Tower, Office No. 2009, Plot No. 48,
Al Thanayah 1, Barsha Heights, Dubai, UAE
Email: support@traveldealsonline.ae
Phone: +971 50 539 1369